FREQUENTLY ASKED QUESTIONS

Read our most frequently asked questions.

 

Our water

Health & Nutrition

Packaging

Serving suggestions

Our water

1. Where are the spring and is it possible to visit it?

The source of our smooth water is located in the green lush hills of Tuscany, more specifically in the Mugello region.

Acqua Panna has been treasured in the Panna’s estate since ever: we do everything to protect the source and its natural ecosystem that is why in the 1300 hectares surrounding the source are vigilantly surveyed to maintain the equilibrium of the habitat.
The source of Acqua Panna is an underground one and is the fruit of nature, gently flowing through the beautiful and sun-drenched hills of Tuscany.
Each drop is naturally filtered by earth, perfected by time on its 14 years journey to the spring for a special mineral balance like no other.

From the spring, we bottle our treasure that you can savour all over the world.  

The surrounding small towns can be visited; however, the bottling plant and the underground source, which are located inside the Panna’s estate, are not open to the public.

2. What is Acqua Panna?

Acqua Panna® is a fine quality still natural mineral water. Its source is located in Italy and more precisely, it is bottled in Tuscany. 
Its source is located in the Mugello area, at a height of around 1000 m. The height and the composition of the ground gives a unique mineral balance to the water. The result is a water with a smooth, superior taste recognized by international chefs and sommeliers all over the world.

3. What is the meaning of 1564?

The year 1564 is representative of the heritage of Acqua Panna. The famous "De Medici" Florentine family acquired and outlined the Panna estate area with an official law, in the year 1564. Originally, it served as a hunting reserve, but soon in its vast territory, they discovered a special treasure from nature - the spring of Acqua Panna. It was highly coveted back then and has continued to be protected along time, with its habitat preserved in order to spread the smooth tasting water on earth until today.

4. Where does the Acqua Panna brand come from?

Acqua Panna water was founded at the Panna estate in Tuscany, dating back to the Renaissance period. The year 1564 is representative of the heritage of Acqua Panna, when the famous De Medici Florentine family acquired and outlined the Panna estate area with an official law. This prominent Tuscan family, patron of arts and culture, used to spend their holidays at Panna estate in the beautiful Tuscan land, enjoying local specialties and drinking water from the same source where we find Acqua Panna today.
This still natural mineral water, flows from the Acqua Panna springs in the Mugello area in Tuscany where it gently continues deep through the hills and rocks in the lush nature of this famous region. Each drop is naturally filtered and perfected by time in a 14 year journey to the spring. A journey that gifts Acqua Panna with its special mineral balance to result in the incredibly smooth tasting water.

5. How is the Taste of Acqua Panna?

Acqua Panna has been described as the smooth tasting water, its organolectic properties have been recognized by international chefs and sommeliers around the whole world. Its particular balance of minerals results in such a pure and elegant tasting experience.

6. How is the water processed?

Acqua Panna is a natural mineral water,  that flows from protected springs in Italy and more precisely, it is bottled in Tuscany. 
Its source is located in the Mugello area, at a height of 1000 m circa. There it goes on a 14 year long natural journey underground, enriching itself with mineral salts that make up it's unmistakable taste. The water combines a perfectly balanced light mineralisation to provide a lively, thirst-quenching experience. By legislation, it is then bottled at the source in Italy without any treatment to preserve its natural purity, and several and constant controls take place during this step, to guarantee the maintenance of the qualitative aspects of Acqua Panna water. The purity is guaranteed, both by the absence of operations capable of modifying the original character, and by the use of suitable materials (stainless steel) and technologies that allow the operations to be carried out without any direct intervention.

Health & Nutrition

1. What is the pH of Acqua Panna and what does it mean?

The alkalinity or acidity of an aqueous solution are expressed by pH units. 
Solutions with a pH less than 7 are acid and solutions with pH higher that 7 are basic or alkaline. 
For Acqua Panna natural mineral water: it is considered as a naturally alkaline water. This is given by the fact that the pH of Acqua Panna is 8,0 or higher, directly resulting from its journey through the rocks helping the water to reach such a unique mineral balance.

2. Is Acqua Panna all natural and organic?

Acqua Panna is a natural mineral water, it flows naturally through the soil of Tuscany for over 14 years through its journey and is captured naturally at the source, which we protect. Our natural mineral water is indeed natural and organic, as it has seen NO intervention from man and each bottle is automatically and rigorous controlled over 2000 times.

3. Is it possible to drink Acqua Panna if a person has any allergies or is gluten intolerant?

Acqua Panna is a natural mineral water, it flows naturally through the soil of Tuscany for over 14 years and is captured naturally at the source, which we protect, as well as its 1300 hectares surrounding land, in order to preserve it for the future generations.
We can assure you that Acqua Panna is non-allergenic and has no gluten present, so you can continue to enjoy the smooth taste whenever you want.

4. Is it ok to feed a baby Acqua Panna water?

Due to the low amount of mineral content of Acqua Panna, we can confirm that Acqua Panna mineral water is well suitable for infants and the preparation of their food between 0 and 3 years.
Our water has been indicated in the feeding of infants after having the clinical, pharmacological and physiological studies carried out by quantified Italian Universities and the Italian Ministry of Health.

5. What are the ingredients of Acqua Panna Water?

Acqua Panna® contains minerals as indicated on the product label. Such minerals are naturally captured during the 14-year-long journey of the water through the rocks resulting in a naturally alkaline water with a ph of 8.0 or higher.

6. Is Acqua Panna completely natural?

Yes, Acqua Panna is a natural mineral water, it flows naturally through the rocks for over 14 years and is bottled at the source. That's why our natural mineral water is indeed natural, as it has seen no intervention from man, flowing directly from source to bottle. 

7. How much sodium do you have in Acqua Panna?

The amount of sodium in Acqua Panna water is 0,0066 g per liter of water, so 6,6 mg per liter.

Packaging

1. Are your BOTTLES BPA free?

We guarantee that our Acqua Panna bottles (both PET and Glass) are  BPA free and are 100% recyclable.

2. Are your products recyclable?

We guarantee that Acqua Panna only uses 100% recyclable materials for its packaging, and we encourage our users to actively recycle, in order to preserve the planet for future generations.

Serving suggestions

1. What is the best way to serve your product?

We suggest to drink it fresh, between 53°F/12°C and 64°F/18°C, and drinking it without any ice-cubes nor lemon. It is the perfect way to experience Acqua Panna, to taste our water as pure as it flows from the source.

2. What would be a good food or wine pairing for Acqua Panna?

According to expert sommeliers, Acqua Panna Natural Mineral water is best paired with a 'light' wine, and all foods that are considered ‘delicate’. Acqua Panna perfectly accompanies and complements these tastes and make them prolong on your tastebuds. Usually Acqua Panna is paired with white or even bubbly wines, but of course everything is a matter of personal taste.